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Pakorent customer guideReviewed content

What do you need right now?

Tap a task to open the right action: navigation, WhatsApp, call, or a short checklist.

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Return car

Return car

Use this when you are close to drop-off or need help with late return, parking, or keys.

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Ask return help

Checklist

  • Remove personal items
  • Refuel as agreed
  • Photograph mileage and fuel level
  • Photograph the parked car and location
  • Return keys as agreed

Quick FAQ

Can I add a driver during the rental?

Yes, but the driver must be approved by Pakorent before driving. Use the Add driver tile.

Can I cross the border?

Only after Pakorent approval. Ask first because fees, documents, vignettes, and insurance can depend on the country.

Where should I refuel?

Use one of the three station buttons in the Refuel tile or ask us for the best option near your return point.

What if I am late for return?

Message us on WhatsApp as early as possible and include your estimated arrival time.

Operational guide. Your rental agreement always wins if it says something different.